AVC SMS

SMS templates for Sri Lankan businesses

A good business SMS says who it is from, gives one clear piece of information and fits in a single part. These templates do all three. Replace the names, dates and amounts with your own, and where you see {name} the customer's name is filled in automatically when you send from a contact list.

Marketing3 min readUpdated

Shops and online stores

Sale announcement116 characters · 1 part
MYSHOP: Our Avurudu sale starts Friday! Up to 30% off everything until 14 April. Visit us at Galle Road, Colombo 03.
Order confirmed119 characters · 1 part
Hi {name}, thank you for your order #1042 from MYSHOP. Total Rs. 4,500. We will message you again when it is on the way.
Ready for pick-up115 characters · 1 part
Hi {name}, your order #1042 is ready for pick-up at MYSHOP Kandy. We are open 9am to 7pm. Please bring this message.
New arrivals92 characters · 1 part
MYSHOP: New stock has arrived! Be the first to see the new collection in store this weekend.
Birthday offer110 characters · 1 part
Happy birthday {name}! Enjoy 15% off at MYSHOP this week. Show this message at the counter. Valid until Sunday.

Schools and tuition classes

Parents' meeting107 characters · 1 part
Dear parent, the Grade 10 parents' meeting is on Saturday 14 June at 9.00am in the main hall. - ABC College
Results ready133 characters · 1 part
Dear parent, the term test results of {name} are ready. Please collect the report card from the class teacher this week. - ABC College
Fee reminder118 characters · 1 part
Reminder: class fees for June are due on the 5th. Please ignore this message if you have already paid. - XYZ Institute
Class cancelled114 characters · 1 part
Notice: tomorrow's Grade 11 Maths class is cancelled. The extra class will be on Sunday at 8.00am. - XYZ Institute

Clinics, salons and service centres

Appointment reminder114 characters · 1 part
Hi {name}, a reminder of your appointment at CITYCLINIC tomorrow at 4.30pm. To change it, please call 07X XXX XXXX.
Report ready98 characters · 1 part
Your lab report is ready for collection at CITYCLINIC. We are open 8am to 8pm, Monday to Saturday.
Service due98 characters · 1 part
Hi {name}, your vehicle service is due. Book a time this week by calling 07X XXX XXXX. - ABC Motors

Finance, leasing and insurance

Payment due127 characters · 1 part
Dear customer, your instalment of Rs. 12,500 is due on 10 June. Please pay on time to avoid late fees. Thank you. - ABC Finance
Payment received105 characters · 1 part
Payment received: Rs. 12,500 on 08 June. Thank you. Your next instalment is due on 10 July. - ABC Finance
Renewal reminder116 characters · 1 part
Your insurance policy expires on 30 June. Renew before that date to stay covered. Call 07X XXX XXXX. - ABC Insurance

Delivery and courier

Dispatched109 characters · 1 part
Your parcel from MYSHOP has been dispatched. Tracking no. 123456. Delivery is expected within 2 working days.
Out for delivery96 characters · 1 part
Our rider will deliver your order #1042 today. Please keep Rs. 4,500 ready for cash on delivery.

Events and societies

Meeting notice120 characters · 1 part
Reminder: the annual general meeting is on Sunday 22 June at 3.00pm at the community hall. Your attendance is important.
Membership renewal105 characters · 1 part
Dear member, your membership expires on 31 December. Renew at the office or call 07X XXX XXXX. Thank you.

Account and security messages

Verification code103 characters · 1 part
Your MYSHOP verification code is 482913. It is valid for 5 minutes. Do not share this code with anyone.
Password changed94 characters · 1 part
Your MYSHOP password was changed just now. If this was not you, call 07X XXX XXXX immediately.

Sinhala and Tamil examples

Sinhala and Tamil messages are sent as Unicode, so one part holds 70 characters. Short, single-sentence messages work best.

Order ready (Sinhala)32 characters · 1 part · Unicode
ඔබේ ඇණවුම සූදානම්. අදම ලබා ගන්න!
Order ready (Tamil)20 characters · 1 part · Unicode
உங்கள் ஆர்டர் தயார்!

How to adapt a template

  • Keep your name in it. Use your own sender ID and repeat the business name in the text.
  • Check the length after editing. A longer shop name or amount can push a message into a second part. The SMS character counter shows the count as you type.
  • Type it, do not paste it from a document. Curly quotes and long dashes from word processors turn an English message into Unicode and halve the space.
  • Send yourself a test first. One message to your own phone catches most mistakes.

Ready to send one? How to send bulk SMS in Sri Lanka takes you from sign-up to the delivery report.

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